Terms & Conditions

Terms and Conditions (“Terms”)

Last updated: 10/29/2021
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the https://sauersupply.com website operated by Sauer Supply (“us”, “we”, or “our”). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Purchases

If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

Returns

14 Days to request an exchange or return

Requests for return, exchanges, or any other issues need to be made through the exchange/return e-mail portal with a staff member within 14 days of the order being shipped. Sauer Supply reserves the right to accept returns on a case by case basis. Used goods/items in any condition other than NEW are non-refundable

Restocking Fee

All approved returns or exchanges will incur a restocking fee of 20%. Unless store credit for the items is chosen. We do offer a full in-store credit for new items that are returned for in-store credit.

You may view the full Return Policy Here: https://sauersupply.com/returns-exchanges-policy/

Links To Other Web Sites

Our Service may contain links to third-party websites or services that are not owned or controlled by Sauer Supply. Sauer Supply has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Sauer Supply shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such web sites or services.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Purchase Orders:

We gladly accept purchase orders from police departments and government agencies. Orders can be placed directly through our website using either the credit card or cashiers check / money order option at checkout.

Please contact us directly at info@sauersupply.com if you have special institutional purchasing requirements or need other assistance.

For purchases of items or quantities subject to legal restriction, please either contact us to provide proof supporting any applicable law enforcement or government exemption, or complete the “purchase order for law enforcement” form at checkout and we will contact you for such proof prior to fulfillment.

We are unable to fulfill orders for legally restricted items based solely on information provided through the website.

Shipping:

Most orders ship the same day the order is received. In some circumstances, such as during the holiday season or for orders subject to possible legal restriction requiring our investigation prior to fulfillment, there may be a slight delay in shipment.

All heavy, oversized, and ammunition orders will ship through FedEx ground service unless other arrangements are made. All other orders will ship through the United States Postal Service. If you would like to request a different shipping method, please call us.

All expedited orders placed Monday through Friday before 2:00 p.m. MST will ship the same day unless investigation for compliance with applicable law is required. If you need a shipment to arrive on Saturday or Sunday, please call us no later than 2:00 p.m. MST on Friday. Absent special arrangement, expedited shipments will not be delivered on weekends or holidays.

International Orders:

Sauer Supply will not ship outside the United States. No exceptions will be made.

Important Export Restrictions:

Commodities, products, technologies, and services sold by Sauer Supply are subject to one or more of the U.S. export control laws and regulations enforced by the U.S. Department of State, the U.S. Department of Commerce, or the U.S. Department of the Treasury. It is unlawful and strictly prohibited to engage in conduct requiring a license or other approval without first obtaining such license or approval from the proper U.S. agency. Such conduct may include, but is not limited to, the export or attempt to export or otherwise transfer or sell any commodity, product, technical data, or service outside of the United States or to any foreign party, whether abroad or in the United States. Furthermore, U.S. law prohibits the sale, transfer, or export of items to embargoed or sanctioned countries or to persons or entities on the Department of State’s Debarred Parties List, the Department of Commerce’s Denied Persons List, and the Department of the Treasury’s Specially Designated Nationals and Blocked Persons List. It is the buyer’s responsibility to be aware of all embargoed and sanctioned countries, Debarred Parties, Denied Persons, and Specially Designated Nationals and Blocked Persons.

Having lawfully received commodities from Sauer Supply, the buyer and entity and/or person(s) listed in “Ship To” (1) assumes all responsibility to further comply with the requirements imposed by all applicable laws, regulations, and administrative policies, and (2) certifies that it will so comply. Diversion contrary to U.S. law is prohibited.

Violation of U.S. export control laws and regulations may result in criminal penalties. Sauer Supply cooperates with law enforcement investigations into the export or transfer of items originally purchased from Sauer Supply.

Defective Parts / Warranty

Although unusual & rare. Any defective or out of spec part will need to be addressed directly with the manufacturer of the product. We are happy to help put you in contact with the manufacture of the product to get the product replaced or fixed if under warranty by the company that makes the product directly.

Used/Surplus Parts

All used, pre-owned & surplus items parts sales are final. All used parts will be listed as used/surplus within their individual description and or under the item description of that item. Please note: Returns for used/surplus parts will not be accepted. Since used/surplus parts are used these types of parts are sold as-is.

Magazine, Ammunition, and Firearm Laws

Sauer Supply complies with all federal, state, and local laws. Magazines, ammunition, or other parts will not be shipped to locations where they are prohibited or restricted. Customers are responsible for knowing the law in their jurisdictions prior to purchasing any Sauer Supply products.

By completing a purchase, you hereby certify that you have never been convicted of a felony, adjudicated as mentally defective, or committed to a mental institution. If purchasing ammunition, you must provide government-issued identification demonstrating that you are at least 21 years of age.

The following restrictions apply to Sauer Supply sales. This list is not comprehensive of all restrictions on sales, as potentially applicable federal, state, and local legal limitations are too numerous to include on our website. Customers should not rely on the information below other than as a partial explanation of Sauer Supply sales policy; it is not intended to be a guide to relevant law. Customers are required to ensure they are aware of and in compliance with all applicable laws prior to making any purchase. If a customer places an order and Sauer Supply, in its sole discretion, determines that fulfillment of that order might violate an applicable law or regulation, Sauer Supply will not complete the order. Customers placing illegal orders may be subject to liability regardless of whether Sauer Supply fulfills the order. Sauer Supply cooperates with law enforcement requests for information regarding orders placed with Sauer Supply.

Sales Restrictions:

Alaska:

  • No direct ammunition sales.

California:

  • No large-capacity magazine sales. Magazines are limited to 10 rounds.
  • All ammunition sales to California must ship to a licensed California ammunition dealer. The ammunition dealer must conduct a background check on all purchasers.
  • No repair or magazine rebuild kits will be shipped to California.
  • Additional local laws apply to certain cities and counties within California.

Colorado:

  • No large capacity magazine sales. Magazines are limited to 15 rounds.

Connecticut:

  • No large capacity magazine sales. Magazines are limited to 10 rounds.
  • Purchaser must provide a copy of a valid state-issued pistol permit, long gun certificate, or ammunition certificate and a driver’s license.

Hawaii:

  • Pistol magazines are limited to 10 rounds.
  • No direct ammunition sales.

Illinois:

  • No sales of ammunition or magazines to purchasers within Chicago city limits.
  • Purchaser must provide a current copy of FOID card and state photo identification.

Maryland:

  • No large capacity magazine sales. Magazines are limited to 10 rounds.
  • All sales must be through a licensed dealer.
  • Additional local laws may apply to certain cities and counties within Maryland.

Massachusetts:

  • No large capacity magazine sales. Magazines are limited to 10 rounds.
  • All ammunition sales must be through a licensed dealer.

New Jersey:

  • No large capacity magazine sales. Magazines are limited to 10 rounds.
  • Purchaser must provide a current copy of firearms identification when ordering ammunition.

New York:

  • No large capacity magazine sales. Magazines are limited to 10 rounds.
  • All ammunition sales must be through a licensed dealer. The dealer is required to conduct a background check on all purchasers.

Ohio:

  • Magazines are limited to 30 rounds.

Vermont:

  • No handgun magazines over 15 rounds.
  • No long gun magazines over 10 rounds.

Washington, D.C.:

  • No large capacity magazine sales. Magazines are limited to 10 rounds.
  • All ammunition sales must be through a licensed dealer. Purchaser must demonstrate that he/she holds a valid registration certificate for a firearm or an ammunition collector’s certificate effective prior to September 25, 1976.

Puerto Rico:

  • No direct ammunition sales.

Guam:

  • No direct ammunition sales.

Law Enforcement & Qualified Military Personnel Exceptions:

Sauer Supply is proud to serve law enforcement and qualified military personnel. Exceptions to the aforementioned geographic restrictions may be available with proper law enforcement identification. Please call or e-mail to inquire about available discounts for large quantity orders.